Terms and Conditions

Last updated: January 1, 2025

1. Agreement to Terms

By requesting services from Handyman Palm Bay FL, scheduling an appointment, or engaging our team for any work, you agree to these terms and conditions. These terms govern the relationship between Handyman Palm Bay FL ("we," "us," "our") and the customer ("you," "your").

2. Services and Estimates

All services are performed based on a written estimate provided before work begins. Estimates are valid for 30 days from the date of issue. We will communicate any changes to the scope of work or cost before proceeding with additional work. Estimates do not include permits unless specifically stated — permit requirements and fees are the customer's responsibility unless otherwise agreed in writing.

We reserve the right to decline any job we determine is beyond our scope, unsafe, or that requires specialty licensing we do not hold.

3. Payment Terms

Payment is due upon completion of work unless a separate payment schedule has been agreed in writing. We accept cash, check, and major credit cards. For larger projects, a deposit of up to 25% of the total estimate may be required before work begins. Returned checks are subject to a $35 returned check fee. Accounts unpaid after 30 days are subject to a 1.5% monthly finance charge.

4. Workmanship Warranty

We warrant our workmanship for 12 months from the date of service completion. If a defect in our workmanship is identified within this period, we will return and correct the issue at no additional charge. This warranty applies to labor only and does not cover:

  • Damage caused by customer misuse, neglect, or modification of our work
  • Normal wear and tear
  • Damage from subsequent events (storms, flooding, accidents)
  • Materials supplied by the customer
  • Pre-existing conditions not identified in the original estimate

Manufacturer warranties on materials and products are separate from our workmanship warranty and are governed by the respective manufacturer's terms.

5. Materials

Unless otherwise specified, we will supply all materials needed to complete the work described in the estimate. Material costs are included in the estimate unless stated as an allowance. We are not responsible for discontinued products or price changes between estimate and installation. Customers who supply their own materials assume responsibility for the suitability and quality of those materials.

6. Access and Site Conditions

You agree to provide safe and reasonable access to the work area. You are responsible for clearing personal belongings, furniture, and obstacles from the work area before we arrive unless removal is specified in the estimate. We are not liable for damage to items left in the work area that were not identified or addressed prior to the start of work.

If we arrive and find conditions that make the work unsafe or significantly different from what was described, we reserve the right to reschedule or revise the estimate before proceeding.

7. Hidden Conditions

Estimates are based on visible and accessible conditions. When work begins and hidden conditions are discovered (asbestos, mold, structural defects, undisclosed water damage, improper prior work), we will stop and inform you. Additional scope and cost will be presented before proceeding. We are not liable for pre-existing hidden conditions discovered during the course of work.

8. Liability Limitation

Our liability for any claim arising from services provided is limited to the total amount paid for those services. We are not liable for indirect, consequential, or incidental damages. We carry general liability insurance and workers' compensation in compliance with Florida law. Proof of insurance is available on request.

9. Cancellation

You may cancel a scheduled appointment with at least 24 hours' notice at no charge. Cancellations with less than 24 hours' notice may be subject to a trip charge. Projects cancelled after materials have been ordered or work has begun may be subject to restocking fees and charges for work completed to date.

10. Dispute Resolution

In the event of a dispute, you agree to first contact us directly to attempt resolution. We will respond to all written complaints within 5 business days. Any dispute not resolved through direct communication shall be subject to mediation in Brevard County, Florida, before proceeding to litigation. These terms are governed by the laws of the State of Florida.

11. Contact

Questions about these terms may be directed to: