Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
When you contact us through our website form, by phone, or by email, we may collect the following information: your name, phone number, email address, service address, and details about the repair or service you are requesting. We collect this information solely to respond to your inquiry and provide the services you request.
2. How We Use Your Information
We use the information you provide to:
- Respond to your service inquiry and schedule appointments
- Provide estimates, invoices, and service-related communications
- Follow up on completed work to ensure your satisfaction
- Contact you about future service needs or promotions, if you have opted in
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies and Website Analytics
Our website may use cookies and standard web analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and anonymous — it does not identify you personally. You can disable cookies in your browser settings at any time.
4. Third-Party Services
We may use third-party services to process form submissions, send email communications, or analyze website traffic. These providers are contractually required to keep your information confidential and may not use it for any purpose other than providing services to us.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain customer information for as long as necessary to provide services and comply with legal obligations. If you would like us to delete your information from our records, please contact us and we will do so promptly, except where retention is required by law.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
- Phone: (877) 916-5930
- Email: info@handymanpb.com
- Service Area: Palm Bay, FL & Brevard County